Francis was an amazing quarterback on the operation to replace our old AC system as the Valley heats up. He helped us evaluate options after assessing our old system and recommended an approach for a new one, pricing out all the options and helping us make an informed decision. The day of the replacement, he coordinated 9 workers to get it done way ahead of schedule, then stayed afterwards to explain the system, help us set it up, and ensure we were satisfied. Thanks to Francis and the Kilowatt team, who also ensured we locked in the best rebate available!
Dean and his team installed a variable speed heat pump in our home that has been life changing! I knew I wanted American Standard after doing some research and to say that this thing is quiet would be a misnomer - it's absolutely silent. The Kilowatt team walked us through the install every step of the way and were clean and conscientious. They did impeccable work. Now, when I walk from room to room with a temperature gauge the temp in each room is exactly the same. We're using less electricity and even sleeping better without the noise from our clanky old a/c. Thank you Kilowatt!
We chose Kilowatt to install our central AC based on numerous great reviews. It was one of the best choices we've made. The proposal process was easy and wasn't pushy at all. The installation was efficient and the clean up afterward was excellent. Kilowatts' customer service follow up is the best I've experienced with any company. We had a minor issue after installation that they prioritized and completed within a week, and I was a loyal customer after that. We purchased the regular maintenance, which is affordable and really a must have in my opinion, and they schedule those sessions with us so that they don't interrupt our day. The techs that come for the maintenance are prompt, courteous, and don't make a mess. We are always very pleased by their service. I feel like I am gushing a bit about Kilowatt, but they are a great company.
They're awesome! Our AC unit stopped working today (100°+) and fortunately they were able to fit us in! The woman who answered the phone was very helpful and the repairmen were very professional and had the system up and running in no time. I plan to use them in the future for all my HVAC needs!
My ac went out of the hottest week of the year, I was shocked that we were able to get a same day appointment. The technician was knowledgeable and straightforward. He fixed the problem quickly and saved the day.
Nothing but praise for these guys. I have used them on 2 separate occasions. Very personable, friendly, courteous and helpful. Gave me an estimate that was not exceeded at the end. I would recommend this business for all your HVAC needs. They take every precaution to be safe and cleaned up afterward. Don't go elsewhere.
Wow!! My mom's AC went out on the hottest holiday weekend. I called dozens of AC companies, left messages and no return calls. Jessica at kilowatt answered and Byron arrived on time the next morning. He worked quickly, diagnosed and explained problem. He replaced the capacitor and the system is up and working. He was very nice and extremely professional! Wonderful service! My 96 yr old mother is ever so grateful and so am I. Great service!
I definitely recommend Kilowatt!
Trust the reviews you see for Kilowatt and Dean. We have been home owners for a very long time. We have had a lot of contractors come through. The mark of an excellent one is how they manage adversity in unforeseen situations and holding true to their word. Dean passed both with flying colors. His team made the replacement of our HVAC system easy. They helped us figure out rebates (some initiated by them and others they told us we could put in for) which helped pay for the job. Give them a chance to earn your business, you won't be disappointed!!
I asked around and was referred by a few people & I'm happy I was. Byron was prompt, communicative, gave good advice, explained things, answered all my questions AND my heat is working again! I have pledged my loyalty to Kilowatt. I won't even bother with anyone else. Thanks! - a happy and now lifelong customer :)
Not sure how this company manages to stay so consistent with reliable technicians, but I am certainly happy to have the benefit of Kilowatt service for several years now.... They are the best in the business, imo!