If you ever had an estimate with Dean then you probably already know Deb Scott. She follows up with our customers and makes sure that everyone is on the same page as far as costs, the scope of work, the exact equipment that will be installed and what to expect on the day of installation. When Deb showed up at Kilowatt with her years of experience working for contractors and her warm and loving personality we couldn’t wait to offer her a job. Deb is a great communicator. She listens, she cares and she makes sure that everyone involved in the conversation understands the same thing. – A skill that takes patience and insight 😉