If you walk into Kilowatt headquarters chances are you will hear Ellie on the phone walking a neighbor through an over-the-phone troubleshooting conversation. “Is the circuit breaker tripped?” “Check to make sure the filter is clean…” Ellie is a professional problem solver and she faces every challenge in the most patient & caring way possible.
Ellie is like a mom to everyone who works at Kilowatt and all of our customers too.
Kilowatt Heating, Air Conditioning and Electrical Blog: Posts Tagged ‘employee of the month’
Ellie Nagler We Love You!
Monday, December 4th, 2017November 2017 Employee of the Month
Wednesday, November 1st, 2017Hector Basurto can do anything. Diagnose issues with your air conditioning system? No problem. Re-wire your home? No problem. Install a furnace, teach the new guy, take a call on a Sunday when it’s his day off? No problem. Do you see why we love Hector so much? He works hard and he expects the same of everyone on his team. Everyone wants to be on his team. That’s the kind of guy he is, a natural born leader.
Rob Scott – September Employee of the Month
Sunday, September 3rd, 2017
You know that kid who gets picked first in PE, that everyone wants on his team? That’s Rob. He is a PLEASURE to work with. Rob is strong, capable, smart, funny, a quick learner and a sincerely good guy. We almost lost him this year when he got really sick and his life was saved by the amazing doctors at Cedars. Afterwards when he was finally able to work again we snapped him up for Dean and the guys to teach him the HVAC trade. He works with everyone in the field and in the office. One of the people in the office is his mom Deb! So it’s a real family atmosphere over here, just how we like it. Thanks for giving us your best every day Rob. Congratulations on being voted Employee of the Month!
May 2017 Employee of the Month
Monday, May 1st, 2017
When Jessica Franco came to Kilowatt a few years ago we knew right away that she was a keeper. Smart and curious about every aspect of heating, air conditioning, electrical and customer service, accounting, ordering parts… She’s amazing! In fact when our service technicians go for additional training she goes with them and takes the same classes they do. Many times Jessica can be heard talking a customer through an over-the-phone diagnosis of a problem. She is truly caring, organized, and the funnest perfectionist you could ever meet.
April 2017 Employee of the Month – Alfonso Ramos
Tuesday, April 4th, 2017
Alfonso is the first person ever hired by Kilowatt so, truly our #1 employee. For a long time it was just Dean and Alfonso, out in the field, doing the jobs themselves. Alfonso was the best apprentice Dean ever had and over the years he became the best lead installer, service technician and human resources department all rolled into one. When they needed help Alfonso’s brothers, brother-in-law, and now Alfonso’s son Damien joined the crew.
August Employee of the Month: Hector Basurto
Tuesday, August 2nd, 2016Hector Basurto is our August Employee of the Month. We all love him and rely heavily on his skills here at Kilowatt. Here are a few things you might now know about Hector:
What are your favorite hobbies?
Hector: Building stuff around my house.
What is your favorite food?
Dean Gilford and Hector Basurto
Hector: Chinese food!
What is your favorite TV show?
Hector: “Friends”
If you could travel anywhere where would you go?
Hector: Costa Rica
What would your first purchase be if you won the lottery?
Hector: A house for my mom.
What do you enjoy doing on your days off?
Hector: Watching football.
What is your favorite part of the job?
Hector: I like figuring out how to best approach a home re-wire.
What should your customers know about you?
Hector: That I treat your home as carefully as I would my own.