Providing the highest-quality customer service is one of the cornerstones of our business. It’s why so many of our customers recommend us to others: they know they can trust us with their heating and cooling, and they also know that they can trust us to take care of their safety.
One of the ways that we ensure the safety of our customers’ homes and families is by “Safety Sealing” our technicians. No, this doesn’t mean we have them shrink-wrapped! It means as a contractor we’ve earned the Technician Seal of Safety.
What the Technician Seal of Safety Means
Have you ever felt uncomfortable when a service technician comes to your house, especially if you’re alone? We understand the feeling, and we want to provide you peace-of-mind with the guarantees that our technicians have all received drug testing, background checks, and professional training. This is what the mark of the Technicians Seal of Safety indicates.
Each contractor that displays the Technician Seal of Safety is a member of a professional contractor organization that uses pre-employment background checks and drug testing as permitted by law. Although contractors may claim to screen their employees, many do not actually bother to go through the full process. That’s what makes the Technicians Seal of Safety so important: it shows that a contractor follows through with background checks and drug testing in order to keep you safe.
Don’t take chances when it comes to the technicians who visit your home! Always look to see that the technicians are “Safety Sealed,” like ours! We make sure that you not only receive the most skilled technicians to care for your home’s heating and cooling, but also technicians who respect you and your family.
Kilowatt Heating, Air Conditioning and Electrical has served Los Angeles and the San Fernando Valley since 1990. Call us 24/7 for exceptional customer service in North Hollywood!