Kilowatt Heating, Air Conditioning and Electrical Blog: Archive for the ‘Employees’ Category

Our Newest Helper

Sunday, October 9th, 2016

img_3364 “Who is the girl on the job?” If you are wondering who the pretty redhead is working with the guys, you are not alone. A couple of customers have called to ask about the new hard-working helper in the field.

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October Employee of the Month – Joe Valle

Friday, September 30th, 2016

Congratulations Joe Valle, Kilowatt’s October Employee of the Month!


Joe’s has been a part of the Kilowatt family for almost 10 years! We are all so lucky to know him and grateful to have Joe as part of our family.

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August Employee of the Month: Hector Basurto

Tuesday, August 2nd, 2016

Hector Basurto is our August Employee of the Month. We all love him and rely heavily on his skills here at Kilowatt. Here are a few things you might now know about Hector:

What are your favorite hobbies?

Hector: Building stuff around my house. 

What is your favorite food?


Dean Gilford and Hector Basurto

Hector: Chinese food!

What is your favorite TV show?

Hector: “Friends”

If you could travel anywhere where would you go?

Hector: Costa Rica

What would your first purchase be if you won the lottery?

Hector: A house for my mom.

What do you enjoy doing on your days off?

Hector: Watching football.

What is your favorite part of the job?

Hector: I like figuring out how to best approach a home re-wire.

What should your customers know about you?

Hector: That I treat your home as carefully as I would my own.

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Welcome Deborah!

Wednesday, June 22nd, 2016

IMG_0948 - Version 2If you happen to call in and hear an unfamiliar voice who identifies herself as “Deb”— please join us in saying “welcome!”

Kilowatt is growing and we needed a new Customer Care person to help make sure our customers get the best possible service from start to finish. We needed someone special. Someone knowledgeable, experienced, warm and well… it’s a small office, we wanted someone fun to be around.  When Deborah Scott interviewed with Ellie and Jessica they knew she was the perfect match.

Welcome aboard Deb! We are glad to have you as the newest member of our crew.

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Kilowatt Heating, Air Conditioning & Electrical Earns Esteemed 2015 Angie’s List Super Service Award

Tuesday, January 26th, 2016

Award Reflects Company’s Consistently High-Level of Customer Service.


Kilowatt Heating, Air Conditioning & Electrical has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

“We love what we do,” says Dean Gilford, president of Kilowatt. “ Air conditioning is the number one energy expense for most Los Angeles homeowners. In fact, air conditioning can account for more than half the total electric bill. Switching to a more energy-efficient furnace or air conditioner pays for it’s self and saves money. But energy efficient equipment won’t save a penny if it’s not installed properly! That’s why all of us at Kilowatt, are committed to practicing the highest industry standards for HVAC installations, and repairs.”

Indeed, all of Kilowatt’s employees are independently safety-sealed, which means that they are professionally trained, background checked and drug tested. Kilowatt offers a 100% Satisfaction Guarantee on their home services.

“Only about 5 percent of the Heating and Cooling companies in Los Angeles have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.SSAnew5


Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

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Somebody Loved This Dog, Was It YOU?

Thursday, December 3rd, 2015

In July,  we installed furnaces at Boxer Rescue in Encino, CA. The whole crew fell in love with the same sweet dog. Rooney is a big American Bulldog with a gentle personality. He came home with us to our office in Sherman Oaks when we finished the job and has quickly become a member of the family.

FullSizeRenderRooney is a happy guy who loves playing with his toys and belly rubs. He looks fierce, but has such good manners I know he must have been raised by someone who loved him. He’s sweet with our other dogs and is a great listener. He never has to be told twice to stop doing something. He even let me stick my fingers in his eye many times when he had an eye infection and never flinched or fought me.

I can’t help but wonder if someone is missing him.

If you recognize Rooney let us know. Maybe his original owner couldn’t keep him anymore but they may be happy to know that he is safe and loved.

Here is what we know about him:

  • He was found in San Bernardino about a year ago tied to a post. He has scars all over his head and body indicating he may have been used as a bait dog.
  • Weight: 125 pounds
  • Breed: American Bulldog
  • Markings: He is white with small black spots, a black nose and a round black spot on the top of his head.

If you would like to rescue a pup, please visit Boxer Rescue LA!


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