Start Your Career Today! Learn How
Dean was 21 when he earned his Contractors License. He already had 6 years of electrical experience under his belt! Here’s Dean with his very first helper Hugo. Thirty years later still waking up early and working hard everyday.
Check out that pager!
Hector Basurto can do anything. Diagnose issues with your air conditioning system? No problem. Re-wire your home? No problem. Install a furnace, teach the new guy, take a call on a Sunday when it’s his day off? No problem. Do you see why we love Hector so much? He works hard and he expects the same of everyone on his team. Everyone wants to be on his team. That’s the kind of guy he is, a natural born leader.
You know that kid who gets picked first in PE, that everyone wants on his team? That’s Rob. He is a PLEASURE to work with. Rob is strong, capable, smart, funny, a quick learner and a sincerely good guy. We almost lost him this year when he got really sick and his life was saved by the amazing doctors at Cedars. Afterwards when he was finally able to work again we snapped him up for Dean and the guys to teach him the HVAC trade. He works with everyone in the field and in the office. One of the people in the office is his mom Deb! So it’s a real family atmosphere over here, just how we like it. Thanks for giving us your best every day Rob. Congratulations on being voted Employee of the Month!
If you ever had an estimate with Dean then you probably already know Deb Scott. She follows up with our customers and makes sure that everyone is on the same page as far as costs, the scope of work, the exact equipment that will be installed and what to expect on the day of installation. When Deb showed up at Kilowatt with her years of experience working for contractors and her warm and loving personality we couldn’t wait to offer her a job. Deb is a great communicator. She listens, she cares and she makes sure that everyone involved in the conversation understands the same thing. – A skill that takes patience and insight 😉
When Jessica Franco came to Kilowatt a few years ago we knew right away that she was a keeper. Smart and curious about every aspect of heating, air conditioning, electrical and customer service, accounting, ordering parts… She’s amazing! In fact when our service technicians go for additional training she goes with them and takes the same classes they do. Many times Jessica can be heard talking a customer through an over-the-phone diagnosis of a problem. She is truly caring, organized, and the funnest perfectionist you could ever meet.
Alfonso is the first person ever hired by Kilowatt so, truly our #1 employee. For a long time it was just Dean and Alfonso, out in the field, doing the jobs themselves. Alfonso was the best apprentice Dean ever had and over the years he became the best lead installer, service technician and human resources department all rolled into one. When they needed help Alfonso’s brothers, brother-in-law, and now Alfonso’s son Damien joined the crew.
You are hunting for a heating, air conditioning, and electrical contractor for work in your house. You already know that simply pulling a name off of a quick Internet search isn’t the best way to go about making the choice. You want a contractor you can trust not only to get the job done right, but whom you’ll feel comfortable allowing into your house.
We’ve listed below what you should look for to find a trustworthy contractor of the right caliber. Read over this list—and we think you’ll agree that Kilowatt Heating, Air Conditioning and Electrical is the right company to contact!
If you call to schedule a free estimate for a new furnace, air conditioning system or home rewire, chances are you will be talking with Ellie. She is the backbone of our operation and Dean’s right hand person. He doesn’t make a move or schedule anything without her. Ellie orders all the materials and keeps the accounting straight. Kilowatt would be grounded without her!
Ellie’s dad owned a sheet metal fabricating business. So she came with full knowledge of the HVAC business. Oftentimes she can be heard coaching a customer through a quick fix of their own system over the phone.
Providing the highest-quality customer service is one of the cornerstones of our business. It’s why so many of our customers recommend us to others: they know they can trust us with their heating and cooling, and they also know that they can trust us to take care of their safety.
